4

1

I went here on Thursday March 25th 2021 for them to place new brake pads on my VW Jetta. Unfortunately the brakes I bought were for the wrong year. I was contacted shortly after dropping off my car with this information. They also informed me that my calipers in the rear would need to be replaced and quoted me 1000 dollars for the calipers, brakes and rotors. I informed them that I would just take care of it seeing as I have worked on my own cars for years and was just going in for the conveniency aspect considering I am a health care provider that travels from client to client and need a reliable vehicle. When I return to the shop they gave me my keys and were polite about the exchange. I get into my car and notice that there is a Brake Pad Wear Indicator light on my dash which wasn’t there before I dropped it off. I then went to work on my car on Sunday March 28th and come to find out that they have over torqued my tires making it practically impossible to undo. After working on taking off the lug nuts for an hour I undo them and place on the new brakes and rotors and replace the caliper and notice due to the negligence the other rear caliper needed to be replaced. After all that I noticed that someone had cut my brake sensor at this shop. I’m not sure if they thought just because I’m a young female I wouldn’t notice all of these mistakes and would return. I’m honestly disappointed and sick to my stomach that there are people working at this place that would do such a thing. Thank you.

5

Incredibly honest, helpful, easy. Didn't get the news we were hoping for about our older hybrid, but they didn't pressure us into services. They explained why it wouldn't be worth the cost of the repair. Didn't even charge us for a diagnostic, where the dealership would have charged $200!! Highly recommend.

5

I've used many garages in the Twin Cities, and must say that I have been favorably impressed by several, but Green Garage consistently stands out from the crowd. At this point, they're the only mechanics I go to. They do quality work, are up-front about pricing and have never tried to "up-sell" me on anything, and generally get things done with a very quick turnaround. But perhaps what I've appreciated the most is the quality of communication. They're very good at making sure that customers understand what's going on with their vehicle, and keeping them informed as repairs progress. Highly recommended!

5

Doug is the best!

5

5

I’ve been going here the last few years for standard checks/maintenance and oil changes. They do an amazing job with all services and I fully trust all of the recommendations I have been provided. They also do a great job at explaining recommendations needed. The service is fast and the staff is always super friendly to interact with. I’ll continue to go here and would highly recommend!

5

Great service.

5

Best shop in the cities! Had my Scion tuned up and shocks put on. Fast, friendly and most of all honest. My girlfriend and I are both retired Vets and we were both got a vet discount! They are true patriots and will get my business as well as all my vet buddies. Could not be more satisfied! Theodore Mattson.

5

They are very professional and friendly. 5 stars!!!

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