Update: July 10, 2019: My experience with Nelson's Garage (Green Garage) did a 180-degree turn for the better. I am incredibly satisfied with the service provided by Nelson's Garage (Green Garage)-East Hennepin Ave location. I had a very honest, open, productive conversation with Nick Nelson owner of Nelson's Garage-Green Garage. Once he read my initial review he contacted me by phone and asked how he could make my experience with his auto repair shop better. I explained the issues I had with the Nicollet Ave-Green Garage/Nelson's Garage location and he graciously offered to see if he could get my 1997 Ford F-150 Truck fixed, no charge to me. I was stunned. This isn't something you get from local mechanic shops but Nick wanted his shop to stand out in the neighborhood and the community. I scheduled to drop my truck off to the East Hennepin location and coordinated things with Tim, the manager who by the way is a great person to talk to and work with on your vehicle. To the defense of Caleb and the team at the Nicollet Ave location, the problem that was finally diagnosed was something a bit beyond the knowledge level of that team. This took a seasoned, veteran mechanic who has seen this issue before to diagnose and potentially fix. Note: To Nick Nelson, it would be good ideas to have all locations coordinate a knowledge base when one location is faced with a diagnosis like my truck. Get help from the other shops. This bolsters the strength of Nelson's Garage in all locations. Nick's team went above and beyond to make my experience productive, respectful and I am forever grateful to them for that. Nick refunded all of the money I had already spent with them at the other garage trying to diagnose my truck issue. I know what is wrong with my truck, I can take steps to get it fixed or sell it. Knowledge is power and Nick Nelson and Nelson's Garage gave me the power I needed. There are not many shops that would offer to refund all of your money and diagnose your problem at a low to minimum charge. Not many mechanic shop owners with the character, integrity, honorability, respect to provide the service he provided me. This is rare in the world and rare in the Twin Cities area for auto repair shops. Nick's business is based on his ethics, values, character, and morals and from my experience they are top notch. People should not take for granted that auto repair shops like Nelson's Garage are a dime a dozen, they are NOT! Many of the "Mom and Pop" auto repair shops are being priced out, bullied out, by the city of Minneapolis, by unethical developers buying up properties and buying off politicians to hurt small business owners like Nick Nelson and Nelson's Garage. We as a community need to stand with and financially support our neighborhood auto repair shops because if we don't all that will remain are the dealer repair shops where you overpay for the shiny new building and lounge area they have. If you feel you had a bad experience with one of Nelson's Garage locations I strongly encourage you to contact Nick Nelson before leaving a negative/bad review. I wish I had. Nelson's Garage will get my business even if I live on the other side of town or in the suburbs its well worth it. My initial review was less than 1 star because I left Green Garage without a clear diagnosis and out $288-$60 refunded initially. Nick Nelson, Nelson's Garage team have changed it to a 5 star review rating. ________________________________________________________________________