5

Experiences: 1) The first time the mechanic got in to listen to the car noise while I drove, although then, of course, the car refused to make the noise. I was impressed by their willingness to take the time to do this as soon as I arrived and without my having to leave the car, because it saved me a lot of time in needless bus rides. 2) The second time I already knew the problem, and after getting several cost estimates from other places I usually consider reasonable, I took the car there because their estimate was much less ($70 vs. $130), and the final cost came under estimate. 3) My car needs a new muffler, but I already have one sent to me by the company that carries the lifetime warranty. Unlike some national chains, they are willing to install a muffler I didn't buy there. 4) This place was recommended to me by a friend.

5

These guys have consistently been honest and reasonable. They do what's necessary - without "piling on". This has been a family business (they've got some great pictures on the wall) since the 20s or 30s. Location is not that great (28th and Nicollet), but they'll drop you off (usually in your car) downtown. Last time in, I had an usual problem with a Toyota: the transmission reverse light would go on when the brake was pressed. The Toyota dealer did not have any explanation. At Frenz, he remembered a small circuit board in the trunk that controls the lights. While an outrageously expensive part (from Toyota), it fixed the problems with a low labor cost.

5

This is a third generation family garage. I find attention there that I don't at other garages. They always laugh when they hear the word "Midas." They say it is their best providor of customers.

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